Term of Services

General Information

Ownership

This online store (“Seasons Grocer online store”) is owned and operated by Ample Prosperity Sdn Bhd and its holdings, affiliates and subsidiaries.  Throughout the site, the terms “we” “us” and “our” refer to Seasons Grocer.

Access & Use 

Your access to and use of the  information, pages, features, data, text, images, photographs, graphics, music, sounds, video, messages, tags, content, programming, software, application services (including, without limitation, any mobile application services) or other materials contained in, the Seasons Grocer online store is conditional on your acceptance and compliance with the terms, conditions, notices, services and disclaimers contained in this document or elsewhere on the Seasons Grocer online store (“Terms of Services”). By using Seasons Grocer online store or opening an account ("Account"), you irrevocable accept, consent and agree to be bound by these Terms of services including those additional terms and conditions and policies referenced herein and/or linked hereto

Amendments 

Seasons Grocer reserves the right to amend the Terms of Services without notice at any time. Your use of our Seasons Grocer online store following such changes constitutes your agreement to be bound by the new Terms of services.

Registration 

To register with the Seasons Grocer online store, you must be over eighteen (18) years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Information Collected & Use of Information 

Seasons Grocer collects the details provided by you on registration together with information we learn about you from your use of our service and your visit to Seasons Grocer online store. 

By using the Seasons Grocer online store, you expressly accept and give your unconditional consent that we may use any and/or disclose information about your demographics in any manner as described in the as described in Privacy Policy.

Intellectual Property 

The content service marks, brand names and logos of the Seasons Grocer online store is protected by copyright, trade marks, database and other  (“Intellectual Property”) rights. You may retrieve and display the content of the Seasons Grocer online store on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works or use for commercial purposes any portion of the materials or content on the Seasons Grocer online store without written permission from Seasons Grocer online store. 

No licence is granted to you in these Terms of Services to use any Intellectual Property of Seasons Grocer.

Availability of the Seasons Grocer online store 

Seasons Grocer online store cannot guarantee that the price, the details of items, inventory amount, terms and conditions for sales and price, the details of items, inventory amount, terms and conditions for sales and  service will be fault free. If a fault occurs in the service you should report it by email at enquiries@ampleprosperity.com.my and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Seasons Grocer online store may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services from time to time .  Seasons Grocer online store will attempt to restore the service as soon as it reasonably can.

Applicable Law 

These Terms of services shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be resolved exclusively only by the Courts of Malaysia.

 

FORCE MAJEURE

If the performance by Seasons Grocer of its obligations under the Seasons Grocer is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Malaysia or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Seasons Grocer), Seasons Grocer shall Not be liable from such performance to the extent of such prevention.


Miscellaneous 

If any provision of these Terms of services is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms of services, which shall remain in full force and effect. If you breach these Terms of services and Seasons Grocer shall at all time still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms of services. Seasons Grocer shall not be responsible for any breach of these Terms of services caused by circumstances beyond its control.


Changing in-store prices

The guide price is based on today's prices in store, however what you pay will be based on the store price of the products on the day of your delivery.

 

Promotion dates

Any products on promotion need to be delivered before the promotion end date (shown on the product page) to qualify for the promotional price. If your delivery date is after the promotion end date, the promotion price will not be applied.

 

Product Terms & Conditions

General 

These Product Terms of services shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be decided only by the Malaysian courts.

If any of these Product Terms of services are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms of services which will continue to be valid and enforceable to the fullest extent permitted by law.


Availability

The availability of the goods presented on the Seasons Grocer online store depends on stock in stores and Seasons Grocer does not guarantee the availability of goods.

 

Return, Refund & Exchange

Product

 Policy

Perishable goods (e.g. meat, seafood, vegetables, fruits)

No return.

Refund (unsatisfactory condition of the product) -  Customer is required to contact Seasons Grocer customer service at  1300- 13-8009 within 1 hour upon receiving the goods for refund.

Refund (no stock) – Seasons Grocer Customer Service will contact customer for the refund process.

Non-perishable goods (e.g. snack, beverage, toiletries, cleaning products)

 

Return & refund or exchange (unsatisfactory product) – Customer has to walk into store within 7 working days for return & refund or exchange.

Refund (no stock) – Seasons Grocer Customer Service will contact customer for the refund process.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

Upon evaluation, Seasons Grocer reserves the right to approve or reject refund/exchange requests.


Cancellation 

Customer strictly not allowed to cancel their order after the purchase is made and completed through the payment process.

 

Payment 

You can use online banking (FPX), debit, credit card  and any other payment method deem appropriate by us from time to time to pay for your shopping. We accept the following payment providers, issued by banks in Malaysia:

  • Visa
  • Master
  • Debit Cards
  • China Union Pay